Rocksteady’s monthly subscription is collected on the 1st of each month with no payment taken in August. If you start lessons part way through the month, your first payment may be slightly higher than the regular monthly amount.
This is simply to cover payment for the lessons which took place before your regular Direct Debit payments started.
If you’re not sure why a specific amount has been charged, please get in touch with our customer service team so we can look into this for you. You can call us on 0330 113 0330 (local rate) or email info@rocksteadymusicschool.com. Our offices are open Monday - Thursday 8am-8pm, Friday 8am-6pm.
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