When do I need to cancel by so I am not charged for next month?

To avoid being charged for the following month, just let us know before the 20th of the month.

If you cancel after the 20th, we won't be able to stop the following month's Direct Debit as the payment will already have been processed. However, your child will be able to continue attending all lessons that have been paid for, through to the end of that month.  

If you’d like to speak to us further about this, please call our customer service team on 0330 113 0330 (local rate) or email info@rocksteadymusicschool.com. Our offices are open Monday–Thursday 8am–8pm, Friday 8am–6pm.