How will you make up for the missed lesson?

We appreciate how much children look forward to Rocksteady each week and how disappointing it is when a lesson is missed.

From time to time, band lessons may be affected by things like unexpected band leader absence or term time bank holidays – which is something we plan for as part of the Rocksteady subscription.

Within the academic year (September–July), there are 36–39 teachable weeks that band lessons could be available to you. Your monthly subscription guarantees a minimum of 33 lessons (including concerts) each year, or the equivalent based on when your child joined - so occasional absences are already accounted for.

We keep a close eye on this and if it looks like your child may not receive their guaranteed minimum number of lessons, we'll work with the school to schedule a catch-up lesson. A credit or refund will of course be given if it isn’t possible to hold a catch-up lesson by the end of the academic year.

If you’d prefer to chat with someone about this, or check the number of lessons your child has had so far this year, please get in touch with our customer service team. Call us on 0330 113 0330 (local rate) Monday–Thursday 8am–8pm, Friday 8am–6pm or email info@rocksteadymusicschool.com.