3) Lessons and Attendance
- Does my child have to go to the school event I would rather they did Rocksteady?
- My child is on a school trip next week will I be charged?
- Can you amend my direct debit as my child is on a school trip?
- Will the lesson be rescheduled because of the school trip?
- Why was I not made aware Rocksteady was cancelled because of a school trip?
- Why am I being charged for a lesson the school cancelled?
- Is there any update on the catch-up lessons we were told would be taking place?
- My child has SATs so cannot do their Rocksteady lesson.
- When will the catch-up lesson happen? I don't want a double lesson on the same day.
- How will you make up for the missed lesson?
- Will the missed lesson be rescheduled?
- We've had quite a few missed lessons recently can I have a refund for these?
- Why have I been charged for the missed lesson?
- BL (band leader) absent — do I get money back?
- What happens if my child is shy or nervous to perform?
- My child was not collected for lesson.